Supporting you
At OneFamily, we believe in inspiring better futures through our products and services, as well as the work we do in our communities
How we can support you and your customers
We’ve 49 years’ experience of being a trusted provider of financial products for every key milestone. We have nearly 1.6 million customers, and hold over £5.5 billion in funds under management.*
We support our intermediary partners and their customers in a variety of ways.
- Our products are expertly designed, trusted and award-winning. We offer flexibility in terms of extra services and payment features, so they can be tailored to meet the needs of your individual customers.
- We have a dedicated specialist Sales Support team on hand to help with any queries or to support you with training, guidance and tools.
- Our secure online portal allows you to submit applications 24/7.
- We provide useful tools and calculators along with resources and topical insight.
*Correct as at 12 May 2024
In fact, we’ve been creating innovative, flexible products that help families deal with ever-changing financial needs since 2014, when Family Investments and Engage Mutual merged to form OneFamily.
And we continue to achieve industry recognition for these products, as well as for the service and support we give to Advisers and customers alike. This includes a five-star rating from Defaqto for our Over 50s Life Cover.
Learn more about us and our products
Give our Intermediary Sales Support team a call and they'll answer and questions you might have?
Become one of our approved Adviser
Register at the link below to be able to obtain quotes and submit Over 50s Life Cover applications for your customers.
Supporting our members and communities
Our Inspiring Better Futures vision drives our commitment to supporting our members, colleagues and communities. It’s embedded in everything we do, from the charities we work with to how we design our financial products.
We work with charities that share our goals to support financial wellbeing, provide access to education and improve life chances.
Young Person’s Education Grants
When you work with us, your customers can apply to help a young person with the cost of education, training or apprenticeships.
We’re proud to have awarded over £52,000 to 210 young people through our Young Person’s Education Grants in 2022, helping them to invest in a better future.
Our charity partnerships
We’ve established long-term partnerships with several charities that share our values. We provide them with both financial assistance and hands-on support.
All OneFamily employees get three days a year to volunteer for a charity they support, as part of our commitment to giving back to our communities.